1. What makes your candles different from other brands?
Our candles are handcrafted with the finest, sustainable ingredients, Coco-Apricot wax blends, lead-free cotton wicks, and exclusive curated fragrance oils. Each candle is designed to elevate your space with long-lasting, exquisite scents and a luxurious burn experience.
2. Are your candles made with natural ingredients?
Yes! We use a blend of natural coconut and apricot wax in our candles, ensuring a clean and eco-friendly burn. Our fragrances are also sourced from the highest-quality essential oils, free from phthalates and parabens.
3. How long do your candles burn?
Burn time varies depending on the size of the candle. Typically:
Small candles: 40–50 hours
Medium candles: 60–70 hours
Large candles: 90+ hours (when available)
To maximize burn time, trim the wick to 1/4 inch before lighting and avoid burning your candle for more than 4 hours at a time.
4. What are the best practices for candle care?
Trim the wick before each use to 1/4 inch to ensure a clean, even burn.
Burn your candle in a space where it can fully melt across the surface on the first burn to avoid tunneling.
Allow the candle to cool completely before re-lighting.
Never leave a burning candle unattended and keep it out of reach of children or pets.
5. How do I know which scent to choose?
Each of our candles is designed to evoke a specific mood or ambiance. Whether you prefer a fresh, floral note, a warm, spicy scent, or a clean, crisp fragrance, there’s something for every mood and space. Explore our scent descriptions and collections to find the perfect match for your home or occasion.
6. Are your candles eco-friendly?
Absolutely! We take sustainability seriously. Our waxes are all eco-friendly and biodegradable. We also offer refillable vessels to reduce waste. Our packaging is recyclable, and we aim to minimize our environmental footprint with every product.
7. Do you offer custom candles or gift sets?
Yes! We offer personalized candles for special occasions such as weddings, corporate gifts, or bespoke scents. Please contact us to discuss your custom needs or explore our luxury gift sets designed for the perfect presentation.
8. Are your candles safe to use around pets?
While our candles are made from non-toxic materials, it’s always a good idea to monitor the burning candle around pets. Some pets may be sensitive to strong fragrances, so it’s best to burn your candles in well-ventilated areas.
9. What should I do if my candle isn’t burning properly?
If your candle isn’t burning evenly or has a weak flame, ensure the wick is trimmed properly. Also, avoid drafts, as they can cause uneven burning. If the problem persists, please contact our customer service team for assistance.
10. Can I return or exchange a candle?
We want you to love your purchase. If for any reason you’re not completely satisfied, please contact us within 14 days of receiving your order to initiate a return or exchange. Please see our full return policy for more details.
11. Where can I buy your candles?
Our candles are available for purchase directly through our website.